General Terms and Conditions - Premium Perks Rewards Program

The present regulation contains the general terms and conditions that govern the PREMIUM PERKS program, and they will delimit and clarify the conditions under which the consumer may subscribe, participate, and withdrawfrom this program.
The simple participation in the PREMIUM PERKS program, the object of the present regulation, implies full knowledge and the consequent acceptance by consumers of all of these Terms and Conditions. By this virtue, by the simple fact of participating, it is understood that the consumer knows and has fully accepted the provisions detailed below, as well as any modification made to them by Global Intimates LLC.

Generalities.

The PREMIUM PERKS program is organized by Global Intimates LLC, of a commercial nature, constituted and existing in accordance with the laws of the United States of America, whose principle domicile can be found in the city of Atlanta, GA.
People linked to Global Intimates LLC, through any type of employment contract, may participate in PREMIUM PERKS, but they may not combine employee discounts with the benefits of the PREMIUM PERKS program within the same order.
Executives or shoppers within the United States Catalog Sales Program may participate in PREMIUM PERKS, as long as they act as the final consumer in the program. They may not combine Catalog Sales Executive discounts with the benefits of the PREMIUM PERKS program within the same order.
The PREMIUM PERKS program is valid for an indefinite term, as determined by the company, and only applies to purchases made on the online store of Leonisa USA leonisa.com. The benefits derived from the PREMIUM PERKS program can be made effective on the online store of Leonisa USA.

Participation in the Premium Perks program.

The participation in the PREMIUM PERKS program, and the use of the benefits granted by same, are subject to the present regulation, that contains the terms and conditions established by Global Intimates LLC, who reserves the right to affiliate, use, modify, and exclude the PREMIUM PERKS program.
Only natural persons, of legal age in accordance with the applicable legislation, who provide and maintain a valid email address, can be part of the PREMIUM PERKS program. By registering for the program, the consumer agrees to register only one (1) account.
The consumer may only increase in level through purchases associated with their email account and identity documents. If it is detected that a consumer is using more than one email account, or identity documents different from their own, the consumer will be excluded from the program, will lose the level they have accumulated, and any activity performed through all email accounts will be cancelled.
In the case that it is determined that a consumer is using more than one email account, they will be excluded from the program, will lose the right to benefits they’ve accumulated, and any redemptions made under all email accounts will be canceled.
To sign up for the PREMIUM PERKS program, consumers must create an account on the online store of Leonisa USA by completing this form. The consumer’s membership to the PREMIUM PERKS program will begin the moment they successfully submit the form.
By registering, the consumer automatically becomes a member and beneficiary of the PREMIUM PERKS program and, in this way, fully accepts its policies and undertakes to comply with the procedures, terms, and conditions established in the present regulation, its amending, clarifying, and complimentary documents, and to comply with the decisions of Global Intimates LLC, which will be final in all matters related to the PREMIUM PERKS program.

The consumers will be responsible for the information provided to register for the PREMIUM PERKS program, as well as the updating of same, so that any error, omission, impersonation, lack of update, or falsehood in the information required to participate in the program will be attributable to the consumer.

Global Intimates LLC reserves the right to exclude any consumer from the program in the event of any abuse or violation of its terms and conditions. If the membership to the program is cancelled, the amount or benefits accumulated by the consumer may not be transferred. Global Intimates LLC is not responsible for the incorrect accumulation of purchase amounts when the consumer has provided incorrect documents and/or erroneous or incomplete information at the time of purchase.

Queries, requests, complaints, and claims.

To make a query, request, complaint, and/or claim related to the PREMIUM PERKS program, the consumer must communicate with the Customer Service telephone line: 1-800-657-9107; or via email at infousa@leonisa.com.

Cancellation, modification, or termination of the PREMIUM PERKS program.

Global Intimates LLC reserves the right to modify, suspend, or cancel, partially or totally, the benefits, terms, and/or conditions of the PREMIUM PERKS program at any time. For this to be effective, Global Intimates LLC must inform the clients, by the means that it considers suitable for said decision, without generating any type of obligation at its expense.
Global Intimates LLC recommends that the members of the PREMIUM PERKS program remain informed about the terms, conditions, and benefits of same, as well as their respective updates, by periodically revising the different media of communication, and on the online store.

Accumulation of purchases to belong to a level.

The levels of the PREMIUM PERKS program have been established as indicated in this link. The levels are calculated each season and each level has a duration of one calendar year. Once the consumer has accumulated the necessary amount to go up a level, they will obtain their new status in the PREMIUM PERKS program. In the case that the consumer has not gone up a level, they will enjoy their current level’s benefits until one year in the PREMIUM PERKS program, at which time the level in which the consumer will stay will be determined in accordance with these terms and conditions. To begin to accumulate through purchases with the PREMIUM PERKS program, the consumer must be logged into their account on the United States online store. Accumulation of purchases to belong to a level. In the event of an order cancellation or a return (partial or total) of an order, the PREMIUM PERKS program will reverse the benefits granted in the initial order, for the same value equivalent to the cancelled or returned products. The levels of the PREMIUM PERKS program have been established as indicated in this link. For this purpose, orders placed with redeemed benefits will not be shipped until compliance with the requirements for redemption is verified. The benefits will only be valid for orders that have been paid for. If it is verified that the accumulation was due to orders that do not meet this criterion, the accumulation will be reversed and any redemption of the benefits will be cancelled until compliance with the conditions is verified. Once the consumer has accumulated the necessary amount to go up a level, they will obtain their new status in the PREMIUM PERKS program. In the case that the consumer has not gone up a level, they will enjoy their current level’s benefits until one year in the PREMIUM PERKS program, at which time the level in which the consumer will stay will be determined in accordance with these terms and conditions. Global Intimates LLC reserves the faculty to exclude products from the PREMIUM PERKS program.

The taxes that apply are the sole responsibility of the consumer.

How to check information within the PREMIUM PERKS program.

The consumer may check their level, accumulated ammounts, and redeemed prizes by logging into their account with their username and password, defined at the time of registration.

To stop receiving information about the PREMIUM PERKS program.

The consumer may choose this option, for which they must write to us at infousa@leonisa.com / requesting exclusion from the program, eliminating all information and benefits accumulated in the program.

Privacy Notice and Protection of Personal Data.

Unless otherwise indicated by these regulations, by entering and participating in the PREMIUM PERKS program, the consumer accepts the privacy policy of GLOBAL INTIMATES LLC located here: leonisa.com/pages/privacy-policy.